About Face: The Essentials of Interaction Design

Contextual Design: Defining Customer-Centered System

Designing Interactions (The MIT Press)

How to Make Meetings Work!

Information Architecture: For the Web and Beyond

Just Ask: Integrating Accessibility Throughout Design 2nd Printing Edition

Observing the User Experience: A Practitioner’s Guide to User Research

The Effective Executive: The Definitive Guide to Getting the Right Things Done

Why We Fail – Learning from Experience Design Failures